Review Note by Jack Flesher
As of this writing, I have owned the Epson 4800 printer for just over
one week. In this time I have printed several comparative test prints
against my current standard photo printer, the Epson 9600. What follows
are some of my thoughts about this printer to date, as well as a few
tips on using it. All my comments relate to using my own custom paper
profiles (made with the Gretag Eye-One profiling tool) using only the
PK (Photo Black) ink in both the 4800 and the 9600. I have not yet
tested MK (Matte Black) ink in the 4800. While my favorite paper to
print on is Epson's Premium Semimatte, I compared many of the test
prints on Epson Premium Glossy since it tends to show specific flaws
more readily, as well as Epson's Premium Luster since it has historically
given me a broader color gamut with the 9600's UC (Ultra-Chrome) inks.
Unfortunately there is no way to show the specific differences I discuss
on the web, so I'll do my best to describe these differences verbally.
Epson's
4800 Tabloid Printer
Why I decided to buy the 4800 The answer requires some background on how (and what) I print. For
photographic images I prefer 'traditional' photo surfaces on my papers
to either matte fine-art papers or alternative printing materials like
canvas. Additionally, I don't particularly care for the 'candy' gloss
one gets from the really high-gloss resin-coated papers like Fuji Crystal
Archive. Call me old-school, but I simply prefer the look of a traditional
air-dried 'glossy' or 'semimatte' fiber-based paper surface. Depth
of the blacks on these surfaces was greatly improved for digital imaging
when Epson released their UC inks a few years back, however they were
still a step behind traditional wet-process blacks. Regardless, I felt
they were good enough and had a significant enough convenience advantage
over the traditional wet process that I finally took the leap and transitioned
from traditional wet prints to ink-jet prints.
Three years later, enter the new K3 inks from Epson and their claimed
increased black performance, and my interest was further piqued. In
discussions with other imaging professionals who had seen prints on
surfaced papers off these new printers, it was confirmed that the improvement
in blacks was both real and fairly significant. When I finally saw
some prints first-hand, I agreed with their assessment and decided
it was time for me to upgrade.
This left the issue of size. Most that know
me, also know I have an Epson 9600 and like to print large. So why
would I be attracted to
a 'small' format printer like the 4800? When Epson announced the new
K3 inks, they also announced they were shipping the new 13" 2400
and tabloid-size 4800 printers immediately, while the larger-format
24" 7800 and 44" 9800 printer shipments would begin later
this fall (2005). So I ordered a 2400 from my dealer to get a jump
on the new inks and see how improved they really were in day-to-day
use figuring I'd be primed when the larger printers finally shipped.
As it turned out, my dealer got in a surplus of 4800's before their
first 2400 arrived - and I am impatient - so I joke that I 'settled'
for the 4800. The whole truth is I normally print 16x prints for framing
and less frequently will print 20x or 24x prints. While I have printed
a few 32x prints, they are a pain to handle, mount and frame so I basically
gave up on those sizes after the first few. Hence my ideal printer
would handle 24", but I figured the tabloid-sized 4800 printer
will suffice for the interim until the 7800 is available - that plus
it has the added advantage of the multi-sheet feed tray, so my decision
to spring for it was made.
Likes
Tonality. I see a definite improvement in both the blacks and the
highlights with the new K3 ink. Blacks are indeed blacker and grays
have more detail into the highest highlights than they do with UC inks.
With my 9600 when I get below about 15/15/15 the blacks do not get
any blacker, however with the 4800 this doesn't happen until 5/5/5
- a significant improvement in black. In highlights with the 9600 I
get up to 252/252/252 before I cannot distinguish paper white, while
with the 4800 I can differentiate between 254/254/254 and the full
paper white of 255/255/255. Not as significant as the gain was in the
blacks, but nonetheless a notable improvement.
GD (Gloss Differential)
Where
my 9600's UC inks show some significant GD in the blacks, it is only
visible in the deepest shadows with the
K3 inks. With Epson Premium Glossy paper, GD shows up at around 30/30/30
on my 9600 and is a significant transition from a glossy to a flatter,
less reflective black. On the 4800 it does not show until around 10/10/10
and is more subtle, where the blacks actually get a slight bit glossier.
In the highlights on the 9600 I can detect the GD in any highlight
area where ink is actually deposited when comparing to the glossy paper
surface. With the 4800 this problem is virtually eliminated. The ink
has slightly more gloss than the paper so it is difficult to detect
the differential - and when you finally do, you need to have a fairly
hard edge of gray against the paper white to see it. In other words,
I cannot detect it unless I have a gray of around 245/245/245 or darker
directly against paper white. To a certain degree, the GD still shows
up on surfaced papers with the 9600, but on the 4800 is a non-issue
with any of the textured surface papers like Epson Premium Semimatte,
Premium Semigloss or Luster in either the shadows or the highlights.
Frankly, it is so subtle on Glossy as to be a non-issue for me, but
I respect it may be an issue for super-critical viewers. Bronzing
Bronzing is
a significant, but not overly objectionable issue with the 9600 and
surfaced papers. Moreover, bronzing will likely
remain a fact of life with pigment inks due to the metals used in their
composition, where dye-based inks don't need them. (While I do not
know the exact composition of Epson's inks, I am told the most common
metals used in pigment inks are hexavalent chromium, barium, cadmium,
antimony and selenium.) Fortunately, bronzing can be almost totally
hidden by mounting a surfaced print under glass or plexi. In fact this
was Epson's thinking with the R-series printers and their gloss-optimizer
coating, and as we all know it works very well. To my surprise, the
new K3 inks are even better than the coated UC inks of the R-series
printers! In direct comparisons between prints from an R1800 and the
4800, the 4800's K3 inks show less bronzing than the coated UC inks
of the R1800, and of course significantly less bronzing than prints
from the uncoated UC inks used in the 9600. Bronzing with the 4800
is still present, but very subtle and only visible at improbable viewing
angles. In fact I will go on record saying bronzing has now reached
the point where for all practical purposes it is a non-issue even on
a naked print. Color
Colors from the
4800 remain vibrant and the added black makes them pop even more. It
gives the overall impression of perhaps increased
contrast, but in reality it is simply more DR (Dynamic Range) and a
broader color gamut than I get from the 9600. Not that I consider the
9600 colors to be bad, but by comparison the 4800's are clearly better.
Enough said. Sheet feeder
Having
the ability to tray feed large sheets is new to me and frankly a
welcomed addition. Anyone
who has used a 7600 or
9600 with sheets knows what a pain manually feeding single sheets
can be if you have a significant volume of prints to produce. The 4800's
paper tray takes care of this automatically with paper sizes up to
17" x 22". Another advantage to using sheets is that they
do not need to be flattened out before mounting - an added benefit
when one is under
time constraints
producing a quantity of images for a show.
Speed
While not crucial
to my uses, the 4800 is about twice as fast as my 9600. It prints
a full 16" x 20" print
in less than 5 minutes on the single-pass or low-speed mode. This
is over twice
as fast as my 9600 can do. If I check the high-speed option in the
driver, the print speed gets cut by almost half. I typically never
use high-speed mode on my 9600 since the print quality is visibly
better with it left off. While I still keep it off on the 4800, truthfully
I cannot really see any difference in print quality compared to when
it is turned on. Maybe I'll get brave one of these days - or behind
- and leave it switched on for my fine-art prints.
B&W All I can say
here is, "Wow!" Black and white prints
off of the 4800 are simply stunning and this is on the surfaced papers,
including glossy. I get full, rich blacks, and lots of detail in both
the shadows and highlights. Additionally, Epson included a superb B&W
toning control. This tool lets you add warmth or cool down the tone
of the print, in effect allowing you to digitally emulate traditional
B&W paper base whites and platinum-toned or selenium-toned looks.
Screenshot
of the Advanced B&W Print Dialog
While the overall tonal range is perhaps not as broad
as traditional wet process black and white on surfaced papers, it is
very, very
close - close enough that I predict many B&W aficionados will
be abandoning their chemicals for this printer. Neutrals
Ink Usage
I have heard a few complaints about excessive
ink usage in the 4800. There is a nifty 'Printer Information' menu
buried in
the print utility, under the Epson LFP Remote Panel's Media Adjustment
menu that shows stats for recent jobs you've printed. In the following
screenshot for a print of Bill Atkinson's 'LAB' test image you can
see the information it generates.
Screenshot of the Print Job Information Window
If I add the individual totals for each ink, I calculate the
4800 consumed about 2.14ml of ink to print that 35.05cm x 44.2cm
print.
I'm not sure how accurate the ink consumption values are, but using
them and the image size, I calculate this translates to an ink
consumption rate of about 13.8 ml per square meter, or 3 ml
per square foot of
print. While I never calculated consumption that closely on my
9600, this figure is actually slightly lower than what I've
heard quoted
by other Epson UC LF printer users. I think it is at least safe
to say that ink consumption appears comparable to the previous
generation
of printers. Dislikes
While I like this printer a lot, it is not perfect and has a few flaws
- flaws that could have been avoided if Epson had taken the time to
do it right.
Black ink choice
The main gripe with this
new printer, just like with the 2400, 7600 and 9600 before it,
is that
the PK and MK black
cannot be loaded at the same time and selected from the driver. Hello-oooo!
Wasn't this problem 'solved' with the 4000? For folks wanting to
print on both surfaced and fine-art papers regularly, forcing them
to manually
change out inks is a ridiculous step backwards. For what this printer
costs, all I can say is, "Shame on you Epson!" Their press
release claims research showed most of their customers stuck with one
ink or the other and did not change inks all that often. I know that's
true for me, and possibly true for many others, but the fact remains
that ON OCCASION I may desire to print with the MK ink and to do so
now requires a ridiculous ink purge routine. One can only assume they
were too lazy to re-design the case to hold the 9th ink - or possibly
Epson expects people to buy two printers...
Paper feeding (!! Fixed with new firmware as of 7/7/2005)
Aside from the hassle of not being able
to auto-feed Glossy papers from the tray, on my PC the paper-tray
feed option in
the print driver is NOT grayed out when Glossy paper is the selected
media, leaving it as a selectable option. (I understand however that
it is grayed out on the Mac driver.) If you inadvertently attempt
to print this way you will get an error from the print manager saying
you have an incompatible feed option with the selected media. The
only
way to clear it is to turn the printer off and back on again, then
go into the Windows print manager and cancel the print job before
you start all over. Fortunately I do not use glossy paper all that
often,
but I can imagine the number of tech support calls Epson is going
to field on this single issue will cause them to post a driver revision
very quickly. This brings me to my final gripe...
Ink wastage
Guess what happens every time you turn
the printer off and on, even to clear the above jam? You got it,
another cleaning cycle... Conclusion
Simply stated, even with the operational shortcomings
listed above, I really like the images this printer produces. A lot.
In fact I am
so enamored with the performance of the new inks on color as well as
the huge improvement for black and white prints, that I have already
sold my 9600 to make room for the 7800 when it finally ships.
Tips My first user tip is how to circumvent the laborious single, manual
sheet loading process for glossy papers. Actually, here are two ways
around it:
1) Glossy paper feeds just fine from the tray - at least on my printer.
Hence you can build your own custom profile while using the semigloss
paper setting. In this fashion you can simply tell the Epson driver
you're printing on semigloss while using your glossy paper profile,
and the printer will happily feed the glossy sheets from the tray automatically
just as though they were semigloss sheets while your paper profile
lays down the ink properly for the glossy paper you're actually feeding.
2) The other method is to load a stack
of glossy in the paper tray and feed it manually by pressing the "/\" button on the printer.
This is still a manual process and you need to press the "/\" button
to load a sheet before printing each image, but at least it feeds the
sheets directly from the tray and does not require you to go through
the cumbersome front loading process for each sheet per the Epson instructions.
7/8/2005 Sheet feeding with
glossy paper fixed in the new firmware
Epson posted as of 7/7/2005 a new firmware that fixes the feeding
issues with glossy papers.
7/12/Comparing the Epson 4000 to 4800 for B&W
Note by Gary Nylander
"Traded the 4000 in on the 4800
I have been printing on my spanking brand new Epson 4800 for the past
week after having previously owned a 4000, although the 4000 is a good
printer, I think the 4800 raises the bar another notch in regards to
print quality especially with black and white prints. Mostly I print
my black and white images on fine art paper, such as Epson Ultrasmooth
or Somerset Velvet. I thought perhaps others would be interested in
the results of a mini survey of prints that I had made from each printer.
I took one of my favourite landscape images , ( http://www.garynylander.com , the mountain and lake image when the curser is over "landscapes" )
and printed a 10 x 12 inch grayscale image on on a piece of 11 x 17
inch Somerset Velvet paper from my-soon-to-be-gone 4000 using the stock
Epson driver and the same image on the same paper, same size on the
newly-acquired 4800 using the Advanced Black and White print option,
( using the neutral setting ). I showed these two prints to various
friends, family, co-workers and asked them to pick which print they
liked better, not telling them what print came from which printer,
out of the twenty-four people who looked at the prints , twenty-two
choose the 4800 print over the 4000 print, mostly I was interested
in see what people would say who are not photographers, one person
who looked at the two prints said that the 4800 print "looks more
black and white".
I also rummaged around the house and found a print I had made using
the QuadTone RIP software with the departed 4000, I made a print of
the same image on the same paper ( Moab Entrada bright white ) with
the 4800 again using the shiny new 4800, I showed these prints to a
friend and his wife and who both liked the 4800 print over the QuadTone
Rip print from the 4000, they could clearly see a difference.
To my eyes, looking at the prints from the 4800 ( using the advanced
B/W option ) the prints have better blacks, show a better tonal range,
especially in the mid tones where there is better separation and no
metamerism ( at least that I can see ) , with the QuadTone RIP images
I prefer the prints from 4800 because it has a smoother appearance,
has a better tonal range, both are close in terms of neutrality , also
the Quad-4000 print has a more "dotty" look to it ( in the
sky areas ), all in all I think the 4800 is an awesome printer which
I hope to keep longer than the one year that I owned the 4000 !
I should mention that I don't own Imageprint software so can't give
any comparisons in that regard, as its a tad expensive in Canada here."
8/5/2005 4800 idle for two weeks
Jack Flesher reports
"Having just returned from a two-week trip, I powered
up the 4800 to make a few test prints from the trip. The printer generated
a greeting that asked if I wanted to do a power-cleaning routine. Apparently
it knew I had been gone for a while. Being thrifty, I of course declined
so as not to waste ink needlessly. After all, what could have gone
bad in two weeks of non-use? I printed my test print, and all looked
good except a small area near the end of the 16" print. Bummer.
I did a regular head cleaning, printed the nozzle check and had broken
lines. Double bummer.
Now realizing I should have taken the printer up on its initial offer,
I performed the power clean. Since you need to man the printer and
flip levers to do this, I was standing at the printer and noticed that
the yellow ink tube (it's on top and easily visible) had a *HUGE* air
bubble in it and was the obvious cause of the printing problem. However
the air got into the lines in the first place, the power clean rectified
it and all is back to normal. I suspect it may be possible it was due
to the fact I had turned the power to the printer off in my absence.
Or perhaps air can simply leak in at the cartridges during extended
periods of non-use, though this seems like an obvious design flaw if
it is the case. I will leave the power on next time I am gone for a
week or more and see if the problem resurfaces.
For now I'll simply recommend that if the printer suggests a power
cleaning, take it up on its offer... "
08/10/2005 4800's MNT REQ 0088 code
Note by Pete Walsh
"I spoke to Epson support today regarding the MNT
REQ 0088 my 4800 has been displaying for the last few days (along with
persistent requests for a power clean). Apparently it's the first maintenance
code call Epson here have had for the 4800.
MNT REQ 0088 refers to the printer clock/clock battery/time. For whatever
reason the clock is misbehaving, which in turn is causing the printer
to request a Power Clean on each startup as it has no idea of how long
it has been since when it has last printed. (The nozzle checks, prints
etc are fine)
The solution is to reset the clock, either via the printer controls
or using the LFP remote panel. I've done that this morning. If the
problem persists the next step is to have the clock battery replaced.
I also asked him about whether it's best to leave the printer off
or on - Epson's recommendation is the printer is left off when not
in use so the head is capped. Regarding bubbles in the lines he mentioned
changes to the 4800 ink tanks should address the bubble problems with
the 4000. Finally he said leaving the printer off for 1-2 weeks shouldn't
cause any problems, but also said if you're not printing anything for
extended periods (weeks) turning the printer on every now and then
and letting it cycle through to Ready is a good move.
I posted a few more notes at http://www.magicpixel.com.au/epson4800blog/.
I'll see what happens tomorrow re the 0088, either way it's more of
a minor hassle than anything at this stage, the prints are coming out
fine."
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